The Next Innovation support agreements are designed as a flexible support management tool for Dynamics AX customers. Our support levels consist of basic, standard and premium services, dependent upon the level preferred, as well as cost considerations and response times which can be customized to fit our client’s needs.
Included is access to our web-based support system on a 24/7/365 basis, which enables customers to report support issues and maintain a communication log of those requests. Monthly reporting is also included.
Next Innovation support service solutions are tailored for your business.
” I cannot begin to convey my gratitude for the outstanding performance by your team during our merge project. Next Innovation brings a whole new level of support enabling KHS America to confidently move forward on projects that will directly improve the performance of our business.”
Blaine Crockett, Business Logistics Manager
KHS America, Inc.